Privacy Policy

SHUBHH12 – Privacy Policy

SHUBHH12 aapki privacy ko respect karta hai. Yeh Privacy Policy batati hai ki jab aap SHUBHH12 website par visit, browse ya purchase karte hain, to hum aapki information ko kaise collect, use aur protect karte hain.

1. Information We Collect

Jab aap SHUBHH12 par order place karte hain, account create karte hain ya humse contact karte hain, hum following information collect kar sakte hain:

Customer ka naam
Mobile/phone number
Email address
Billing aur shipping address
Order aur transaction details
Website par interaction se related information
Customer support ke through di gayi information

2. How We Use Your Information

Hum aapki information ka use following purposes ke liye kar sakte hain:

Orders process aur deliver karne ke liye
Payment aur billing process karne ke liye
Order status aur delivery updates provide karne ke liye
Return, refund aur replacement requests handle karne ke liye
Customer support provide karne ke liye
Website aur services ko improve karne ke liye
Fraud, unauthorized activity aur security issues ko prevent karne ke liye
Applicable legal requirements ko comply karne ke liye

3. Payment Information

Online payments trusted third-party payment gateway ke through process ho sakte hain. SHUBHH12 generally complete card, UPI, banking credentials ya other sensitive payment credentials ko store nahi karta.

Payment gateway apni privacy policy aur security practices ke according payment information process kar sakta hai.

Payment Processing / Pending

यदि आपका भुगतान Processing या Pending दिख रहा है, तो कृपया दोबारा भुगतान न करें।

यदि आपके बैंक खाते से पैसे कट गए हैं लेकिन ऑर्डर Confirm नहीं हुआ है, तो कृपया 2–3 कार्यदिवस (Working Days) तक प्रतीक्षा करें। भुगतान सफल होने पर ऑर्डर अपडेट हो जाएगा। यदि भुगतान असफल रहता है, तो कटी हुई राशि संबंधित बैंक/पेमेंट गेटवे की प्रक्रिया के अनुसार वापस कर दी जाएगी।

4. Cookies

SHUBHH12 website cookies aur similar technologies ka use kar sakti hai.

Cookies ka use:

Website ko properly operate karne ke liye
User preferences remember karne ke liye
Website performance samajhne ke liye
User experience improve karne ke liye

Aap apne browser settings ke through cookies ko control ya disable kar sakte hain. Cookies disable karne se website ke kuch features properly work nahi kar sakte.

5. Sharing of Information

SHUBHH12 aapki personal information ko sell ya rent nahi karta.

Order fulfilment aur website operations ke liye information trusted service providers ke saath share ki ja sakti hai, jaise:

Payment service providers
Shipping/courier partners
Website hosting aur technology service providers
Customer support/service providers

Information legal requirement, fraud prevention ya security reasons ke liye authorities ke saath bhi share ki ja sakti hai, jab legally required ho.

6. Data Security

SHUBHH12 aapki personal information ko unauthorized access, misuse, loss ya disclosure se protect karne ke liye reasonable security measures use karta hai.

However, internet par data transmission ya electronic storage ka koi bhi method 100% secure hone ki guarantee nahi deta.

7. Data Retention

Hum personal information ko utne samay tak retain kar sakte hain jitna order processing, customer service, business records, legal requirements aur legitimate business purposes ke liye reasonably necessary ho.

8. Third-Party Links

SHUBHH12 website par third-party websites ya services ke links ho sakte hain. In third-party websites ki privacy practices SHUBHH12 ke control mein nahi hain.

Hum customers ko recommend karte hain ki kisi third-party website ko use karne se pehle uski privacy policy check karein.

9. Children’s Privacy

SHUBHH12 knowingly children se personal information collect karne ka purpose nahi rakhta. Agar kisi parent/guardian ko lage ki kisi child ki personal information website par provide hui hai, to woh humse contact kar sakte hain.

10. Your Privacy Rights

Applicable laws ke according aap apni personal information ke regarding:

Information access karne
Incorrect information update/correct karne
Certain information delete karne
Privacy-related concerns raise karne

ke liye SHUBHH12 se contact kar sakte hain.

11. Changes to This Privacy Policy

SHUBHH12 is Privacy Policy ko time to time update kar sakta hai. Kisi bhi important change ke baad updated policy website par publish ki jayegi.

Last Updated: 14 August 2026

12. Contact Us

SHUBHH12
Phone: [Your Phone Number]
Email: [Your Email Address]
Location: [Your City, Madhya Pradesh]

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